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Tenancy report

Check-out report software for letting agents

Condition and contents, recorded as the tenancy ends. Kaarr turns the check-out visit into a dated, photographed report in your agency's name, ready to set against the check-in.

What the check-out has to do

The check-out report records the property's condition at the end of the tenancy so it can be compared with the inventory taken at the start. Any difference beyond fair wear and tear is what a landlord may seek to deduct from the deposit.

If the deposit is disputed, the scheme's adjudication looks for evidence: a dated check-in record and a dated check-out record that can be read against each other.

What a good report contains

  • The same rooms and items as the inventory, in the same order, so comparison is direct
  • Condition now, with dated photographs, noting any change since check-in
  • Cleanliness, and whether contents are present and in the expected condition
  • Meter readings and keys returned
  • Damage or missing items, described specifically
  • The date, time and who attended

Fair wear and tear

Ordinary use over time is not damage. A good check-out report separates deterioration that comes from normal living in the property from damage or neglect, because only the latter is a basis for deduction. The distinction should be made carefully and consistently, and with the age and quality of the item in mind.

How Kaarr runs it

  • Guided workflow in the mobile app, covering the same ground as the check-in
  • Photographs, date, time and GPS recorded at the property, so the check-out can be set against the check-in
  • Works offline and syncs when you are back online
  • Report in your agency's name, generated as the visit ends

Common questions

What is fair wear and tear?

The deterioration that comes from ordinary use of a property over time. It is not damage, and generally cannot be deducted from a deposit.

What evidence helps in a deposit dispute?

A dated inventory and check-in, a dated check-out report, and photographs of the same areas at both points.

Is a check-out the same as an inspection?

No. A check-out is the end-of-tenancy report compared to the inventory; a mid-tenancy inspection is a routine visit during the tenancy.

Evidence-ready
Dated at both ends

A dated check-in and a dated check-out are what make a deposit decision defensible.

For letting and estate agents

See how the full set works together on Kaarr for letting agents.

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